Our Staff

Ashley Cox
Ashley Cox

Ashley Cox was born and raised in Calgary, Alberta and graduated from Dr. E.P Scarlett High School. In 2010, Ashley obtained her Legal Assistant Diploma from CDI College. In August 2016, Ashley joined the Lloyd Stiles Rossier Ltd. fulfilling the role as the Office Administrator. In addition to having over ten years’ experience in Administration, Ashley looks forward to growing in the Loss Adjusting Industry and furthering her education by obtaining her CIP Designation.

EDUCATION:
2010 CDI College Legal Assistance Diploma

CAREER:
2016 – Present Lloyd Stiles Rossier Ltd. Claims Administrator Calgary
2013 – 2016 Western Refrigeration Accounts Receivable Calgary
2012 – 2013 Chittom Equipment Accounting Calgary

CONTACT:
+1.403.452.2195 Main
+1.403.452.3568 Fax
Ashley.Cox@LSRadj.com

Andre A. Rossier CIP
Andre A. Rossier CIP

Andre has been in Property & Casualty loss adjusting since 1993 when he started as an Automobile Insurance Adjuster, following completion of his CIP Designation.

Andre was quickly promoted to Bodily Injury and Property Field Adjuster where he spent the next nine years developing his skills and knowledge of loss adjusting.

In 2002, Andre joined Cunningham Lindsey Canada Ltd. as a Senior Adjuster expanding his career handling complex losses involving severe injury, fatalities including Commercial Property, Commercial General Liability, Course of Construction and Wrap-up Liability policies.
In addition to his insurance training, Andre has completed the Vale Technical Building Loss Adjustment Course and is a HAAG Certified Roofing Inspector. He also in trained in the use of the Xactimate Estimation Program.

Andre joined LSW & Associates as a Loss Adjuster In 2013 and in 2016 upon rebranding the firm as Lloyd Stiles Rossier Ltd. Andre Rossier became Partner where he continues to handle complex losses involving severe injury, fatalities including Commercial Property, CGL, Course of Construction and Wrap-up Liability policies.

EDUCATION:
2011 – Xactimate Estimation Program
1998 – Vale Technical Institute Building Loss Adjustment
1993 – MRU – General Business and Insurance Program

CAREER:
2013 – Present – Lloyd Stiles Rossier Ltd. – Director – Calgary
2002 – 2013 – Cunningham Lindsey Canada – Loss Adjuster – Calgary
2001 – 2002 – ING Insurance – Bodily Injury Adjuster – Calgary
2000 – 2001 – Zurich Insurance – Claims Examiner – Calgary
1993 – 2000 – Wawanesa Mutual Insurance – Field Adjuster – Calgary

CREDENTIALS:
HAAG Certified Inspector – 2012 Certified
CIP Designation – 1994

CONTACT:
+1.403.910.2666 Direct
+1.403.452.2195 Main
+1.403.452.3568 Fax
+1.403.702.6714 Main
Andre.Rossier@LSRadj.com

Colin Schadlich
Colin Schadlich

Colin Schadlich began his career in the insurance industry in 2000 following graduation from the General Insurance Program at the University College of the Cariboo.

Colin has since worked in a variety of capacities for a variety of Insurers, Brokers and Independent Loss Adjusters, in the fields of underwriting and sales, automobile and property claims, management of pre‐arbitration files, evaluation and settlement of building damage and large content losses.

Since becoming an independent adjuster in 2005 Colin has specialized in personal and commercial property claims, in addition to an assortment of liability, bodily injury, accident benefits, automobile, and trucking/cargo claims – including a variety of catastrophe flood claims in Alberta and British Columbia.

Colin joined Lloyd Stiles & Rossier Ltd. in August 2014, as a Loss Adjuster where he continues to focus on property, liability, bodily injury, accident benefits, automobile, and trucking/cargo claims, in addition to working with other LSR Loss Adjusters.

EDUCATION:
2008 – Xactimate Estimation Program
2008 – Vale Technical Institute Building Loss Adjustment
1999 – University College of the Cariboo ‐ General Insurance Program

CAREER:
2014 – Present – Lloyd Stiles Rossier Ltd. – Loss Adjuster – Calgary
2013 – 2014 – Kernaghan Adjusters – Senior Claims Adjuster – Calgary
2005 – 2013 – Cunningham Lindsey Canada – Claims Adjuster – Calgary
2003 – 2005 – ING/Allianz Canada – Claims Service Advisor – Calgary
2002 – 2003 – Economical Insurance Group – Claims Service Advisor – Calgary
2000 – 2002 – HB Group Insurance – Claims Service Advisor – Calgary

CREDENTIALS:
Haag Certified Inspector HCI ID: 201403518 – Certified 2014

CONTACT:
+1.403.910.2667 Direct
+1.403.452.2195 Main
+1.403.452.3568 Fax
+1.587.438.8654 Mobile
Colin.Schadlich@LSRadj.com

Heather Kenny
Heather Kenny

Heather Kenny graduated from the Administration Information Management Program at the Southern Institute of Alberta in 2003. Soon after graduation, she began working as a Bookkeeper and Property Manager at a medium sized property management firm in Calgary.

In March 2008, Heather started her career in the insurance adjusting industry, first as a bookkeeper and office manager, and then as a Loss Adjuster assisting in the investigation and analysis of oil and gas related property damage, liability and business interruption claims.

In February 2014, Heather joined Lloyd Stiles Rossier Ltd. as a Loss Adjuster focusing on energy related claims, in particular: property damage; pollution liability; and oilfield contractor equipment losses.

Heather is a member of the Petroleum Accountants Society of Canada and has a sound understanding of the fundamentals of the energy industry through additional studies with ENFORM (Canada’s Upstream Oil and Gas Training School) and working with well-seasoned oil and gas adjusters.

EDUCATION:
2010 – Present – Working toward CIP Designation
2010 – Enform Canada – Petroleum Fundamentals Series
2009 – Petroleum Accountants Society of Canada – Introduction to Petroleum Accounting
2002 – 2003 – Southern Institute of Alberta – Administration Information Management

CAREER:
2014 – Present – Lloyd Stiles Rossier Ltd. – Loss Adjuster/Office Manager – Calgary
2008 – 2014 – Braemar Adjusting Loss Adjuster – Calgary

CREDENTIALS:
Member of the Petroleum Accountants Society of Canada

CONTACT:
+1.403.910.2674 Direct
+1.403.452.2195 Main
+1.403.452.3568 Fax
+1.403.607.8307 Mobile
Heather.Kenny@LSRadj.com

Scott V. Stiles FCIP CRM
Scott V. Stiles FCIP CRM

Scott completed the Insurance Administration program at Grant MacEwan Community College in 1987 and began his career with the Co-Operators General Insurance Company as an Automobile Bodily Injury and Property Field Adjuster in Edmonton, Alberta.

In 1990, Scott joined the independent adjusting firm of Shumka Craig & Moore Adjusters Ltd. (now ClaimsPro), where he focused on property losses in Edmonton and northern Alberta. In 1993, Scott ventured out on his own focusing on catastrophe losses, travelling extensively throughout Western Canada, California and Texas.

In 1995, Scott returned to Shumka Craig & Moore Adjusters Ltd., opening a full service branch office in Medicine Hat, Alberta, and then in 2001, transferred to their Calgary Specialty Risk Division to manage large property and liability losses across Alberta.

In 2003, Scott joined Cunningham Lindsey Canada in their Commercial Risk Division as an Executive General Adjuster handling large Property, Liability, Oil & Gas Equipment, and Boiler & Machinery losses, throughout Canada, USA, and Mexico. He also provided mentoring to other property and liability adjusters throughout in Western Canada, and played a key role in the management of the office and in particular the resolution of complex controversial claims.

In 2011, partners Tracy Lloyd and Scott Stiles founded LSW & Associates and in 2016 rebranded as Lloyd Stiles Rossier Ltd. after welcoming Andre Rossier as Partner in the firm. Scott continues his focus on commercial/industrial property and liability losses.

EDUCATION:
2009 – Introduction to Offshore Operation
2008 – Fundamentals of Petroleum
2003 – University of Calgary – General Management Certificate
2001 – Introduction to Gas Production & Equipment
1987 – Grant MacEwan Community College – Insurance Administration

CAREER:
2011 – Present – Lloyd Stiles Rossier Ltd. – Director – Calgary
2003 – 2011 – Cunningham Lindsey Canada Executive General Adjuster – Calgary
2001 – 2003 – Shumka Craig & Moore Ltd. Senior Adjuster – Special Risks – Calgary
1995 – 2001 – Shumka Craig & Moore Ltd. Branch Manager – Medicine Hat
1993 – 1995 – Stiles Claims Service – Proprietor – Calgary
1990 – 1993 – Shumka Craig & Moore Ltd. Adjuster – Edmonton
1987 – 1990 – Co-Operators Insurance Co. – Adjuster – Edmonton

CREDENTIALS:
CRM designation – 2004
FCIP designation – 2003
CIP designation – 1990

CONTACT:
+1.403.910.2671 Direct
+1.403.452.2195 Main
+1.403.452.3568 Fax
+1.403.815.7561 Mobile
Scott.Stiles@LSRadj.com

Sylvia Jensen, FCIP CRM
Sylvia Jensen, FCIP CRM

Sylvia began her career in the insurance industry in 2001 in Winnipeg and soon after became a Claims Assistant with Drummond Adjusters handling small, residential property claims.
In 2006 Sylvia obtained her Chartered Insurance Professional and moved to Calgary to work with DS Cook & Associates.

In 2015 Sylvia joined Lloyd Stiles Rossier Ltd. where she continues to handle bodily injury, accident benefits, accident and products liability, automobile, cargo claims in addition to assisting other loss adjusters. Sylvia obtained her Fellowship designation in November 2016.
Sylvia has grown great respect amongst her peers being recognized by the Calgary WICC board as Volunteer of the Year award in 2013.

EDUCATION:
2012 – Dale Carnegie Training (TCD2213)

CAREER:
2015 – Present – Lloyd Stiles Rossier Ltd. – Loss Adjuster – Calgary
2006 – 2015 – DS Cook & Associates – Loss Adjuster – Calgary
2004 – 2006 – JP Hamilton Adjusters Inc. – Loss Adjuster – Winnipeg
2001 – 2004 – Drummond Adjusters Inc. – Claims Administrator/Adjuster – Winnipeg

CREDENTIALS:
FCIP Designation – 2016
CRM Designation – 2013
CIP Designation – 2006

CONTACT:
+1.403.910.2669 Direct
+1.403.452.2195 Main
+1.403.452.3568 Fax
+1.403.993.0965 Mobile
Sylvia.Jensen@LSRadj.com

Tara Dempster
Ashley Cox

Tara started her insurance career in 2009 as an independent loss adjuster in Calgary, Alberta, and in 2010, she obtained her Level 1 Independent Loss Adjusters licence and became involved with numerous national accounts dealing with property, liability and auto claims.

In 2013, Tara was offered an opportunity to work in the field expanding her knowledge in Accident Benefits and Bodily Injury claims and gaining experience with more complex losses, claim situations and coverage issues.

Tara has garnered much respect among her peers for her ability to manage high volumes of claims, facilitating fair claim settlements and her dedication to quality claims handling.

Now holding a Level 2 Loss Adjusters licence, Tara continues to work towards her CIP designation. She has attended industry courses related to such topics as accident reconstruction, property failure analysis, injury causation and investigation, and business interruption.

In 2015, Tara joined Lloyd Stiles Rossier Ltd.as a Loss Adjuster where she continues to handle auto, bodily injury and property losses, while assisting senior adjusters with a variety of claim types to further broaden her experience.

CAREER:
2015 – Present – Lloyd Stiles Rossier Ltd. – Loss Adjuster – Calgary
2013 – 2015 – Kernaghan Adjusters – Loss Adjuster – Calgary
2009 – 2013 – Cunningham Lindsey Canada Loss Adjuster Calgary

CONTACT:
+1.403.910.2675 Direct
+1.403.452.2195 Main
+1.403.452.3568 Fax
+1.403.836.6668 Mobile
Tara.Dempster@LSRadj.com

Tracy W. Lloyd CET
Tracy W. Lloyd CET

A 1980 graduate from the Southern Alberta Institute of Technology, Tracy began his oil and gas career as a Drilling & Completions Technologist with Amoco Canada Production Company in Edmonton, Alberta, where he was quickly advanced to the position of Senior Drilling Technologist, assuming wellsite supervisory duties on drilling, completion and workover projects in Northern Alberta, British Columbia and the Northwest Territories. Tracy then rose through to ranks to the position of Assistant Operations Superintendent where he was responsible for planning, budgeting, coordinating and implementing new drilling and completion projects, and facility/pipeline construction operations.

During his time in the oil patch, Tracy gained invaluable experience in different drilling techniques (such as air-drilling, underbalanced drilling, sour gas well drilling practices, and directional and horizontal drilling operations) and reservoir completion, workover and stimulation techniques (such as underbalanced perforating, hydraulic fracturing, acidizing, cement squeezing, and snubbing operations).

In 1991, Tracy started a new career as an Energy Loss Adjuster in Houston, Texas, working a wide range of major onshore and offshore energy claims in some 21 countries involving: large complex Well Control (Operators Extra Expense) losses; physical damage claims involving drilling and service rigs, coiled tubing and snubbing units; offshore platforms; and on and offshore pipelines, gas storage, and processing facilities. Alternative Energy wise, Tracy has investigated and adjusted physical damage and business interruption losses involving Wind Farms, Geothermal wells, and Waste-heat Power Generators.

In 2007, following a secondment to London, England, Tracy returned to Calgary to run the Steege Kingston brand office, and in 2011 founded LSW & Associates with partner Scott Stiles. In 2016 LSW rebranded as Lloyd Stiles Rossier Ltd. after welcoming Andre Rossier as Partner in the firm.

Tracy continues to adjust a wide variety of energy related claims including pollution liability, downhole drilling tool losses, rig damage, and oilfield equipment losses.

EDUCATION:
1980 – SAIT-Petroleum Technologist – Drilling Technology – Calgary

CAREER:
2011 – Present – Lloyd Stiles Rossier Ltd. – Director – Calgary
2008 – 2010 – Braemar Steege Ltd. – Director-Adjuster – Calgary
2005 – 2007 – Steege Kingston Ltd. – Director/Partner–Adjuster – London
2002 – 2005 – Steege Kingston Inc. – Vice President-Adjuster – Houston
1993 – 2002 – Matthews–Daniel Co. – Sr. Vice President–Adjuster – Houston
1991 – 1993 – DHR Inc. – Senior Energy Adjuster – Houston
1988 – 1991 – Corexcana Ltd. – Operations Superintendent – Calgary
1983 – 1988 – United Canso Oil & Gas Ltd. – Operations Superintendent – Calgary
1980 – 1983 – Amoco Canada Petroleum – Senior Drilling Technologist – Calgary

CONTACT:
+1.403.910.2670 Direct
+1.403.452.2195 Main
+1.403.452.3568 Fax
+1.403.471.9966 Mobile
Tracy.Lloyd@LSRadj.com